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FAQ - Find answers to your query
Making a custom product with Piricaink is super easy. You only need to make a few choices first, like what type of product you want and what you want to print on it. We have a library of available designs and fonts to help you out! We are always adding more designs, and of course you can upload your own graphic ideas as well. If you require any additional help, you can also chat to us on our live chat to help you bring your ideas to life.
Piricaink pricing is based on few things: the product you choose, the total number of items in your order. The more custom products you order, the lower the price could be for you. Before you order, you will get a complete break down of the overall costs. If you have any questions at any stage, the customer service team will be happy to help you out.
Regarding the sizing of the print on the t-shirt. There are two things that we would ask you to check.
When you design your t-shirt online, the t-shirt you designed on was on a person, and therefore you were designing the t-shirt "as worn". As the t-shirt is on a person, viewed from the front, the edges of the t-shirt are not shown, as they are round the side of the viewable image. We find that some people compare the flat t-shirt they have received with the design they submitted online. As people aren't flat (and some of us are deeper than others) it's not comparing like with like to compare the t-shirts like this. If you try the t-shirt on and look in the mirror, you should find that your t-shirt matches the preview exactly.
To make sure we deliver t-shirts that match the previews, and that we deliver exactly the same item again if you order another, all of the sizing is calculated automatically when you design online. This file is printed as-is to our machinery. The size shown is the size of the image uploaded, so if your image has large transparent areas that don't print, you can see the size of the print by drawing a box the size of the visible area (see screenshot below).
You might like to know for the future that if you want a print from edge to edge of the flat shirt, you can extend the artwork off the edge of the shirt as you design online. Bear in mind though, that the details at the edges will not be seen when the shirt is worn and the person wearing it is viewed from the front. It's for this reason our design works on an 'as-worn' basis.
(Although this image is scaled to 41cm, it's almost entirely transparent and the transparent parts won't print)
(To see the size of the print area, draw a box the same width as the non-transparent section (or visible image) and then select it for an accurate measurement)
(The same theory of empty space applies to text-boxes. The text box above is 27cm wide but the majority of it is empty.)
(To view the size of the text within, draw a box the same size as the text, and select it to view the measurement. Of course, if your text fills the textbox then the measurement of the textbox will also be the measurement of the text.)
We have two different shipping options: standard and tracked. With tracked shipping, it is possible that your custom product will already reach you within 3 working days (times may vary depending on different states and the number of t-shirts ordered) UK only. For international shipping it should reach you within 5-7 working days.
The artwork is automatically generated from the design you provide, so the sizing is decided by you. The product designer shows the size of the print in cm on the right hand side so that you can see the print size before you buy.
We print it exactly as you design, and don't alter the sizing of your artwork in any way. Please note that the top you design on is being worn, so the design area available is the normal visible area when worn. It would be very unusual to want text or images going round the side of the shirt.
Also, the women's longer length tops, as mentioned in the sizing FAQs, are designed to be tight and stretch around the body, so the designs will seem smaller before you put the shirt on.
The only exception is for single item orders which qualify for our "Full Satisfaction Guarantee". These items can be returned for any reason.
Yes, we offer a full satisfaction guarantee. If you have any problems with your custom T-shirt and you are not 100% satisfied, you'll have 30 days to return your item. Just get in touch with our customer service team, who will be happy to help.


